More Than Technical Training, a Pathway to Future Growth
Finding skilled security installation and service technicians has become increasingly difficult, which has serious long-term implications for our industry. The i-PRO University Technical Training Program provides a highly effective and efficient training resource for both certified partners and non-certified resellers, industry consultants, and A&Es. Our technical training program makes onboarding new service and installation technicians faster, easier and more cost-effective. It also helps retain employees with a consistent continuing education program that can be tailored to best meet your organizational and individual needs.
Technical Training Courses and Certifications
i-PRO University offers a broad range of Technical Training Courses covering product agnostic “Fundamentals” as well as detailed instruction on i-PRO solutions. Courses include:
- Access Control Fundamentals
- Video Surveillance Fundamentals
- IP Networking Fundamentals
- i-PRO MonitorCast Operational and Configuration Mastery
- i-PRO Camera and Installation & Programming
- i-PRO AI Applications Operational and Configuration Mastery
- i-PRO Active Guard Operational and Configuration Mastery
- i-PRO VideoInsight Operational and Configuration Mastery
Upon completion of course material, Authorized i-PRO Partners can earn any of the following designations based on the course requirements in the chart above:
- Certified Associate
- Certified Professional
- Certified Expert
Individuals who are not Authorized i-PRO Partners can earn any of the following designations upon completion of courses based on the course requirements in the chart above:
- Factory Trained Associate
- Factory Trained Professional
- Factory Trained Expert
Train Where and When You Want
We offer onsite, hosted, and remote learning options to make your training experience as seamless and convenient as possible, including:
eLearning Technical Training: Available for participants to take at their own pace and convenience from anywhere they have Internet access, each certification path consists of multiple learning modules available individually, or as a complete certification bundle. Upon successfully passing the knowledge check, the learner receives the appropriate certification designation.
Classroom Technical Training: In our classroom training programs, participants can pursue certification through a structured 1-to-4-day course syllabus, depending on the certification track. Classroom instruction is available onsite at your preferred location or at an i-PRO Experience Center.
Some certification tracks include preparatory modules prior to instruction. For our Certified Expert track, learners will receive a laptop, switch, and camera to take home after the training event. These advanced levels of training can be delivered in person or virtually.
Upon successfully passing an assessment test, participants earn certification for the completed courses, validating their expertise and commitment to professional development.
Technical Training Course Pricing
i-PRO University Technical Training courses are priced individually and in bundles to meet various levels of Associate, Certified, and Expert level certification. Consult with one of our training experts to help determine the courses required to meet specific levels of certification. Bundling courses can result in savings. All prices are MSRP and approved partners are eligible for discounts.
| Course Name | eLearning | Customer Site (per event)+ | i-PRO Site (per attendee) |
|---|---|---|---|
| Access Control Fundamentals | $200 | n/a | n/a |
| Video Surveillance Fundamentals | $200 | n/a | n/a |
| IP Networking Fundamentals | $200 | n/a | n/a |
| i-PRO MonitorCast Configuration & Operational Mastery | $200 | n/a | n/a |
| i-PRO Camera Installation & Programming | $200 | n/a | n/a |
| i-PRO AI Applications Configuration and Operational Mastery | $200 | n/a | n/a |
| i-PRO Active Guard Configuration & Operational Mastery | $200 | n/a | n/a |
| i-PRO VideoInsight Configuration and Operational Mastery | $200 | n/a | n/a |
| i-PRO [Factory Trained or Certified] Access Control Associate | $400 | n/a | n/a |
| i-PRO [Factory Trained or Certified] Video Surveillance Associate | $400 | n/a | n/a |
| **BUNDLES ** | |||
| i-PRO [Factory Trained or Certified] Access Control Professional | $600 | $2,000 | $500 |
| i-PRO [Factory Trained or Certified] Video Surveillance Professional | $600 | $4,000 | $1,000 |
| i-PRO [Factory Trained or Certified] Video Insight Professional | $600 | $3,000 | $750 |
| i-PRO [Factory Trained or Certified] Solutions Expert | $1200 | $8,000* | $3,000* |
+up to 15 attendees
*Includes 2 session kits which consist of a laptop, switch and camera